Frequently asked questions
Are Paaytaan products authentic Kolhapuri chappals?
Yes. Paaytaan products are handcrafted in Kolhapur by skilled artisans who carry forward this traditional craft through generations, ensuring authenticity in design, material, and construction.
Where are Paaytaan crafted and shipped from?
Every Paaytaan chappal is handcrafted in Kolhapur, Maharashtra, by skilled local artisans who have inherited this craft through generations of traditional leatherworking. Each pair is then carefully finished and shipped directly from Kolhapur.
How do I choose the right size?
We follow a foot-length–based sizing system. Measuring your foot before ordering helps ensure the best fit. If you are between two sizes, choosing the larger size is recommended. check for more instructions
What if the size doesn’t fit me?
We offer a Size Exchange Policy. Exchanges are applicable only for size, not for colour, design, or model.
When will I receive my order?
Once your order is confirmed, it is carefully prepared and dispatched. You can expect your Paaytaan to be delivered within 7 days of order confirmation.
How much does shipping cost?
Shipping is Free of cost all over India