FAQ
Where is the Paaytaan brand based?
Paaytaan is based in Kolhapur. The brand is built around Kolhapur’s traditional Kolhapuri chappal craft and works from the same region where this footwear has been made for generations.
What does Paaytaan stand for?
Paaytaan stands for staying true to the original Kolhapuri chappal—its place, process, and craftsmanship.
Where are Paaytaan chappals crafted and shipped from?
Paaytaan chappals are crafted in Kolhapur and shipped from Kolhapur as well. This helps keep the process closer to the original source and makes it easier to maintain consistency in making and finishing.
What makes Paaytaan different from other Kolhapuri brands?
Paaytaan mainly focuses on keeping things traditional and straightforward—authentic Kolhapuri styles, made using the usual handcraft process, without trying to turn them into a trend product.
Another difference is that Paaytaan works from Kolhapur itself and ships from there, so the sourcing and making stay connected to the original place of the craft. The goal is to represent Kolhapuri chappals clearly and honestly, without over-modifying the design.
Do Paaytaan chappals carry a GI Tag?
Yes, Paaytaan chappals are GI-tag compliant, which means they are made in the genuine region and follow the traditional identity associated with Kolhapuri chappals.
What if the size doesn’t fit me?
If the size doesn’t fit, you can request a size exchange.
Paaytaan currently does not offer returns, but if you receive an incorrect size or the fit isn’t right, the exchange option is there to help you get the correct one.
Do you ship across India?
Yes. Paaytaan ships within India.
Do you ship internationally?
At the moment, Paaytaan ships only within India. International shipping will be introduced in the future.
How long does delivery take?
Once your order is confirmed, it is carefully prepared and dispatched. You can expect your Paaytaan to be delivered within 7 days of order confirmation.
What payment methods do you accept?
We accept multiple secure payment options for your convenience:
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UPI
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Credit Cards
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Debit Cards
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Net Banking
Do you have Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available.